An AI receptionist that installs directly into your Cisco phone system as a native extension. Every call answered. Every lead captured. 24/7/365.
Arthur answers every call instantly — on the phone system you already own.
Arthur installs as a native extension on your existing phone system. No cloud migration. No ripping and replacing. Just a simple gateway and a 30-minute setup call.
We assess your current phone system, ship a pre-configured gateway to your office, and schedule a quick 30-minute onboarding call.
The gateway connects to your PBX, Arthur is configured as a native extension, and we train him on your business, services, and team.
Arthur answers his first call. We monitor performance and fine-tune responses throughout the first week to ensure everything is perfect.
No hold music. No missed calls. Arthur picks up instantly, day or night, weekends and holidays included.
No phone trees or "press 1 for..." menus. Arthur has real conversations, understands context, and responds naturally.
Arthur briefs your team member before connecting the call, so they know exactly who's calling and why.
When your team is busy, Arthur manages the queue, keeps callers informed, and parks calls for pickup.
After every call, your team gets a text and email summary with caller details, reason for calling, and urgency level.
Arthur knows your services, hours, team members, pricing, and FAQs. He speaks like part of your staff, not a robot.
Installs as a native extension on your existing PBX. No cloud migration. No new hardware. No disruption.
Connects to Salesforce, HubSpot, and other CRMs to log calls, create contacts, and update records automatically. Available on Pro & Enterprise.
Meet the second Arthur Igloo agent. While the AI Receptionist answers your calls, the Calling Analytics agent watches all of them — across every phone system you run — and turns the mess of call logs into plain answers you can act on.
Your call data is scattered. The phone system keeps one set of records, the SIP trunk keeps another, your AI receptionist keeps a third, and the auto-dialer keeps a fourth — and none of them talk to each other. So when you ask "are we answering the phones?", nobody can give you a straight answer. The Calling Analytics agent pulls call records from every one of those systems, lines them up against each other, and shows you what really happened — in dashboards a busy owner can read in two minutes, not raw logs an engineer has to decode.
Illustrative dashboard · multi-location auto dealer group · one week of calls · five systems reconciled.
It answers the two questions every owner actually asks:
Where are calls actually being lost — and is it as bad as it looks? The agent finds the dead extensions that physically can't ring, separates callers who were truly lost from the ones who reached you another way, and points to the exact spot the calls are dropping. A scary surface number almost always hides a small, fixable problem.
Call volume by department, by hour, by day. Where your inbound leads come from. How your queues and agents are performing. And outbound productivity — the auto-dialer counted separately from the desk phones, so the numbers actually mean something. The full picture of how your phones run, in one place.
Here's what the Calling Analytics agent delivers:
A multi-location auto dealer group was convinced their staff weren't answering the phones. We pointed the Calling Analytics agent at a single week of calls — pulled from five separate systems — and reconciled them.
The department queues had actually answered 94–100% of calls. The real problem was a handful of direct-dial extensions that were dead and physically couldn't ring. Out of 455 abandoned calls that week, only 8 callers were truly lost — the rest had reached the business another way.
The fix was simple: repoint the dead phones and add a queue fallback. The "our staff don't answer!" crisis turned out to be a small wiring problem hiding behind a big, scary number — and no single system could have shown it. Only the data across all five did.
The Calling Analytics agent is available now to SIP Express Plus and Arthur Igloo customers. Tell us the systems you run, and we'll show you the picture you've never been able to see. (Works with our 20-phone and 50-phone SIP Express Plus bundles.)
If you're already a VoIP PBX Express customer, you have the ideal setup for Arthur. Your Cisco system, your SIP trunks, your extensions — Arthur plugs right in. Same team. Same system. Same relationship.
The same VoIP PBX Express engineers who built your phone system will install and manage Arthur. One team, one relationship, one point of contact.
Arthur lives on your existing Cisco PBX as a native extension. No cloud migration, no third-party platforms, no additional infrastructure.
You already trust us with your phone system. Arthur is a natural extension of that partnership — we handle the complexity so you don't have to.
Don't take our word for it. Pick up your phone and have a conversation with Arthur yourself. Ask him anything — he's ready.
Things to try:
"+38% new clients in the first quarter. Arthur integrates with our FreePBX system perfectly. Calls get routed to the right attorney, and after-hours inquiries get captured instead of lost."
"$5,100/mo saved compared to our previous answering service, and patients love the experience. Native 3CX integration was the deciding factor for us."
"52 more leads per month captured. Arthur works inside our Cisco system with extension dialing, so agents can pick up warm transfers just like an internal call."
Arthur installs on your existing phone system in 7 days. Month-to-month. No risk.