4.9/5 across 100+ reviews on Shopper Approved, Trustpilot, Google, Facebook, and eBay. Here's what our customers say.
"Working with Jane and Scot was a pleasure. Many companies sell VoIP services and sell equipment. Customer Service is very important to me as this is what sets like companies apart."
"VoIP PBX Express has significantly strengthened OTPD's communications by delivering exceptional reliability, clear call quality, and a highly stable enterprise phone system. Their proactive support, expert engineering, and seamless onboarding process greatly reduced downtime and improved efficiency across our operations."
"If you need a phone system, use Voippbxexpress! Scott and his team are top-notch and a pleasure to do business with. We started out as a relatively small office, but have grown significantly over the past 3 years and so did our phone and network complexity. Scott and his team helped us every step of the way. Honest, reliable, and over-delivers."
4.9/5 from 60 verified post-delivery reviews
"Working with Jane and Scot was a pleasure. Many companies sell VoIP services and sell equipment. Customer Service is very important to me as this is what sets like companies apart."
"The Support ticket was easy to fill out. The response was under 5 minutes. My phone issue was resolved quickly. Very happy with VoIP PBX Express Support."
"Great service!"
"Always a great experience working with VoIP PBX Express"
"Good service, I am satisfied with the purchase and the technical support"
"VoIP PBX Express has significantly strengthened OTPD's communications by delivering exceptional reliability, clear call quality, and a highly stable enterprise phone system. Their proactive support, expert engineering, and seamless onboarding process greatly reduced downtime and improved efficiency across our operations."
"We needed to replace an aging phone system. VoIP PBX Express was able to provide a good value on a complete Cisco IP phone system with installation and ongoing support."
"These past few years have been very good. Every time we need new phones added the time to fix the issue is very short."
"They have awesome tech support"
"They helped fix my issue"
4.6/5 from 67 reviews — Rated Excellent
"If you need a phone system, use Voippbxexpress! Scott and his team are top-notch and a pleasure to do business with. We started out as a relatively small office, but have grown significantly over the past 3 years and so did our phone and network complexity. Scott and his team helped us every step of the way. Honest, reliable, and over-delivers."
"I love this business!! They are always there to help you, every single employee is so patient and passionate about their work. They always go above and beyond. Scott, Jane, and Jacob I love you guys!"
"We are a firehouse and looked for a vendor to replace our copper PBX. VoIP PBX Express was very friendly, very supportive, and very prompt. We highly recommend them."
"Scott and Jacob always go above and beyond great customer service!!"
"Jacob helped us enable 2 telephone ports on our 4-line switch. He explained everything clearly and concisely. Very professional and knowledgeable support."
"Scott and Jane dropped everything to reprogram and send out my new switch when it went out due to the weather. Outstanding customer service!"
"Voip PBX Express has not adopted this idea of mediocrity. Affordable enterprise grade equipment and great people to work with."
"I have bought several Cisco phone systems from Voippexpress and they have never failed in their delivery. Excellent products and service."
"Cannot say enough good things about both Scot and Connor. They went above and beyond in an emergency. Highly recommended!"
"Our phone service went down and VoIP Express stepped up and got us up and running on their SIP Express service. Fast response, great team."
Ratings from Trustpilot, current as of early 2026.
Join hundreds of businesses that trust VoIP PBX Express for their phone systems.