Custom Proposal Call: 844-486-4766

20 Express

The same Cisco hardware the Fortune 500 runs on, sized for a 20-person office and priced for a small business. Our Certified Network Specialists set it up, run it, and manage it end to end — you don't touch the tech.

★★★★★5.0/5(25 reviews for this system)Shopper Approved →
$4,950 $1,275
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Save up to 79%
Enterprise Cisco hardware, priced right — set up & managed for you.
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Save ~$25,065 vs RingCentral, Vonage & 8x8 over 5 years
~$10,935 total here vs ~$36,000 at the big providers (20 users, $30/user month-to-month average — RingCentral is $35, Vonage $29.99; 8x8 won’t publish a price).
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+ SIP Express Plus from $161 / month for the whole 20-phone system (not per phone)
Phone service, warranty & support — 20 SIP lines, HD audio. Plus taxes & fees, itemized.

Prefer $0 upfront? See Cloud Express — hosted by VPE for $15.75 per user/month, Cisco phone included.

Every system is customized to your needs. Request a proposal for your exact configuration.

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100% CiscoHardware
Installs inUnder 2 Hours
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Lifetime Warranty / Lifetime SupportWith SIP Express Plus
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SIP ServiceFrom $161 / month
View System Pricing & Details ↓

Your Complete 20-Phone + SIP System

Everything you need to run a professional phone system with phone service included. Pre-configured and ready to deploy.

Component Specs Details
Cisco ISR 4331
Cisco IP PBX Router
CME 4331 UCK-K9 ISR
The brain of your phone system. Handles all call routing, voicemail, and auto-attendant.
Cisco 8841
20x Cisco 8841 Executive Phones
800x480 color LCD, HD audio
Gigabit ethernet, custom backgrounds with your company logo.
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20 SIP Phone Lines Included
SIP Express Plus — from $161 / month
Full phone service with HD audio calling. No separate carrier needed.
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Auto-Attendant (IVR)
Fully customizable
Professional greeting routes callers to the right person or department.
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Voicemail System
50-user, voicemail-to-email
Never miss a message. GUI management included.
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Softphone Access
Android, iPhone, Mac, PC
Use your phone system from anywhere.
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Remote-Assisted Installation
90% pre-configured before shipping
You plug in, our Certified Network Specialists guide you through the rest. Under 2 hours.
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Lifetime Warranty / Lifetime Support With SIP Express Plus
Full hardware warranty
Lifetime warranty included automatically with active SIP Express Plus service.
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Cisco Certified Professionals
CCNP Collaboration, CCNP R&S, CCDA
Same certs as Fortune 500 IT teams.

* All Cisco phones and equipment are refurbished to like-new condition with full warranty.

* SIP Express Plus service includes lifetime warranty on all hardware. SIP Express Plus Terms & Conditions

Everything You Need. Nothing You Don't.

All included. No add-on fees. No per-feature surcharges. No surprises on your bill.

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Cisco IP PBX Router

Enterprise-grade Cisco ISR router with Call Manager Express built in.

Cisco IP Phones

HD audio, PoE-powered, built for all-day business use. Same phones used by Fortune 500 companies.

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Auto-Attendant (IVR)

"Press 1 for Sales, Press 2 for Support." RingCentral and the other big providers charge $20–$50/mo extra (RingCentral AI Receptionist: from $39/mo). Ours is built in.

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Voicemail & VM-to-Email

Every extension gets its own voicemail box. Messages forwarded to email automatically.

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Call Recording

Record calls for training, compliance, or quality assurance. At Vonage this is gated to the $39.99 Advanced tier — capped at 15 hrs/mo. Ours is built in, no cap.

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Softphone Support

Make and receive calls from Android, iPhone, Mac, or PC. The big providers charge per-user for mobile access. Ours is included.

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Music on Hold

Custom hold music or messaging. Upload your own or use what's included.

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Call Park, Transfer & Pickup

Full call handling for busy offices.

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Paging & Intercom

Page the warehouse. Intercom the front desk. Built in. Not available on most cloud platforms.

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Conference Calling

Multi-party conference bridges. No third-party service or separate conferencing plan needed.

Cloud providers advertise a low base price, then nickel-and-dime you for the features you actually need. We include everything because that's how a phone system should work.

Cisco 8841/8851/8861 Executive Color IP Phones

The same phones used by Fortune 500 companies.

Cisco 8841 Executive Color IP Phone
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800x480 Color LCD DisplayHigh-resolution backlit screen
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HD Wideband AudioCrystal-clear voice quality
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5 Programmable Line KeysCustomizable buttons
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Dual Gigabit Ethernet PortsNo additional cabling needed
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Custom BackgroundDisplay your company logo
Power over EthernetNo separate power adapter
Cisco 8861
Wireless Desk Phone — 8861Built-in Wi-Fi & Bluetooth
Cisco 730 Headset
Cisco 730 Wireless HeadsetBluetooth pairing with 8851/8861

Enterprise-grade build quality. Refurbished to like-new condition. Full manufacturer specs.

Available Add-Ons

Build the perfect system for your office. Add any of these to your custom proposal.

Cisco CP-BEKEM

Receptionist Sidecar

Cisco CP-BEKEM

Expansion panel for receptionists handling high call volume

Include in Proposal
Cisco 8845

Video Phones

Cisco 8845

2-way HD video for conference rooms and exec offices

Include in Proposal
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Door Phone

Audio/Video

See and talk to visitors before buzzing them in

Include in Proposal
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Paging System

Overhead integration

For warehouses, retail, and large offices

Include in Proposal
Cisco 8832

Conference Phone

Cisco 8832

Dedicated conference phone for meeting rooms

Include in Proposal
Wireless IP Phone

Wireless Phones

Wireless IP Phone

For warehouse and roaming staff

Include in Proposal

Additional options: PoE Network Switch · Call Recording · Call Detail Records · Virtual Fax · Network Integration Services · Wireless Networking

★★★★★
4.9/5 Shopper Approved
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5.0 Google Reviews
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Trustpilot Excellent
Lifetime Warranty / Lifetime Support
👤Real People, Real Support

Built for a 20-person office

If you're running 15 to 25 phones — a growing office, a busy clinic, a branch, a contact desk — this is the system sized for you. You get enterprise Cisco call quality without the enterprise price tag, and without a per-user bill that climbs every time you add a seat.

A 20-line plan at RingCentral, Vonage, or 8x8 runs roughly $30,000–$36,000 over five years — before the add-ons they charge for queues, recording, and AI answering. This system, with SIP Express Plus, comes in around $10,935 over the same five years. That's up to ~$25,065 back in your pocket — and a phone system that keeps working the same on year five as it did on day one.

You don't have to be an IT person to run it. That's our job, not yours.

$1,275 doesn't mean entry-level. It means priced right.

This is real Cisco enterprise hardware — the same ISR routers and 8841 phones the Fortune 500 runs on — refurbished, fully tested, and built to run for a decade. We can price it this far below the big providers for one reason: there's no monthly per-user rent baked in, and the deep system discount is our way of earning your SIP Express Plus service.

You're not buying a stripped-down box. You're buying enterprise gear at a small-business price, backed by a lifetime warranty. That's the whole point.

You get the phones. We handle everything behind them.

This isn't a DIY project. Our Certified Network Specialists handle the technical end from start to finish.

We set it up.

Your system ships 90% pre-configured. Our Certified Network Specialists finish the setup remotely — most offices are live in under 2 hours. No IT department, no on-site technician visit.

We run it.

Moves, adds, changes, new extensions, auto-attendant tweaks — you call us, we handle it. No change-order fees.

We manage it.

Ongoing monitoring, updates, and support are handled for you, so the phones just work.

One number to call.

Our Certified Network Specialists who know your system — not an offshore call center, not a ticket queue.

Cisco-certified hands.

20+ years of voice networking and CCNP-level certification on every build.

What This System Actually Saves You

The on-premise system that looks "expensive" up front is the most cost-effective option over any reasonable timeframe.

VoIP PBX Express + SIP
$10,935
$1,275 system
$161 / month SIP Express Plus
× 60 months
RingCentral / Vonage / 8x8 (20 users)
$36,000
$600 / month (avg $30/user)
× 60 months
 
YOU SAVE $25,065

That's enough to hire a part-time employee for a year — and then some.

No monthly rent — that's why it costs less. You own the system outright; SIP Express Plus covers the service, warranty, and support.

$37,200
$30,000
$29,940
$28,800
VPE + SIP
$10,935

Where hosted can be the better fit — honest take: if you have no on-site network, a mostly remote team, or you add and drop seats constantly, hosted service genuinely flexes more easily — that's why we now offer Cloud Express ($15.75/user, phone included) alongside the big providers' plans. For a stable 20-person office, owning this system is the lowest 5-year cost, and we'll show you both columns in your proposal.

SIP Express Plus Included

This system comes with full phone service built in. No separate carrier. No porting headaches. Just plug in and start making calls.

Included with This System

Phone service, warranty & support — one package, from $161 / month

Your 20 SIP lines run on SIP Express Plus — full HD-audio phone service with no separate carrier to deal with, managed by our Certified Network Specialists.

20 dedicated SIP phone lines
HD Audio Calls
Number porting available
E911 calling ($3.78/DID/mo)
Caller ID & CNAM
Managed by our team
Month-to-month — no long-term contract
Priority technical support
From $161 / month one base rate for the whole system — not per phone

Billed per user tier (20 users or fewer). See the SIP Express Plus Terms for the full pricing breakdown.

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Lifetime Warranty / Lifetime Support Included — As long as your SIP Express Plus service is active, your entire phone system is covered by our lifetime hardware warranty. No extra cost. No separate plan to buy.

What Our Customers Say

4.9/5 across 100+ reviews on Trustpilot, Shopper Approved, Google, Facebook, and eBay

★★★★★
"Not only was all the equipment high quality, but with their support package, if there is ever a problem Scott is on top of it immediately until it get's resolved."
★★★★★
"The Office of the Territorial Public Defender (OTPD) has been using VoIP PBX Express IP PBX solutions as our enterprise phone system provider, and the level of service we’ve consistently received has been nothing short…" Read full review →
★★★★★
"Great Support!"
See all 25 reviews on Shopper Approved →

Frequently Asked Questions

This bundle includes SIP Express Plus phone service (from $161 / month for 20 lines) and a lifetime warranty. The standalone system is hardware-only — you bring your own phone lines. This bundle gives you a lower upfront cost ($1,275 vs $3,950) because the deep system discount is our way of earning your SIP Express Plus service.

Yes. Over 5 years, this system costs ~$10,935 total. RingCentral costs ~$36,000, Vonage ~$37,200, and Nextiva ~$30,000 for 20 users. You save roughly $19,000–$25,000 compared to RingCentral, Vonage & 8x8.

SIP Express Plus is our managed phone line service. It provides 20 SIP trunks (phone lines) with HD audio calling from $161/month for the whole system — one base rate, not per phone. It bundles phone service, lifetime hardware warranty, and ongoing support into one package, and our Certified Network Specialists manage the service end-to-end — so you don't need a separate phone carrier.

As long as your SIP Express Plus service is active, your entire phone system — router, phones, and all components — is covered by our lifetime hardware warranty. No extra cost, no separate plan to purchase.

Yes. We can port your existing phone numbers to SIP Express Plus. The process typically takes 5–10 business days, and we handle all the paperwork.

To keep the upfront cost as low as possible. Many offices already have a PoE switch, or you can add one to your proposal. We offer Cisco PoE switches as an add-on — just request it in your custom proposal.

Yes. Cisco CME supports softphones on Android, iPhone, Mac, and PC. Remote workers connect just like they would with a cloud system.

Under 2 hours. We pre-configure 90% of the system before shipping. You plug in the phones, and we guide you through the final setup remotely. SIP service is already active when the system arrives.

See All System Sizes

From 10 phones to 100. Every system includes the same Cisco quality and support.

Entry Level
10 Express

10 Express

Small office — complete Cisco system with phone service included

$975 $3,850
+ SIP Express Plus from $161 / month
  • 10x Cisco 8841 Color IP Phones
  • Complete Cisco PBX, auto-attendant & voicemail
  • Lifetime Warranty / Lifetime Support
View System
Large Office
50 Express

50 Express

Large office — 50 phones + reception + wireless

$2,675 $12,550
+ SIP Express Plus from $301 / month
  • 50 Cisco Phones + Reception + Wireless
  • Complete Cisco PBX, auto-attendant & voicemail (50 users)
  • Lifetime Warranty / Lifetime Support
View System
Enterprise Scale
100 Express

100 Express

Enterprise — 100 phones, full configuration

$6,175 $19,500
+ SIP Express Plus from $431 / month
  • 100 Cisco Phones + Reception + Wireless
  • Complete Cisco PBX, auto-attendant & voicemail (100 users)
  • Lifetime Warranty / Lifetime Support
View System
Best Seller
20 Executive

20 Executive

Executive color phones with PBX, voicemail & free PoE switch

Starting at $3,950 $4,950
  • 20x Cisco 8841 Color IP Phones
  • Free Cisco PoE Gigabit Switch
  • 1-Year Warranty · Lifetime with SIP Express Plus
View System

Enterprise Cisco, priced right, set up and managed for you.

A complete 20-phone Cisco SIP system — $4,950 $1,275, up to 79% off — with our Certified Network Specialists to set it up, run it, and manage it. SIP Express Plus from $161 / month. Tell us what you need and we'll build your custom quote.

Get a Custom Proposal Call 844-486-4766

Or email: sales@voippbxexpress.com

Get a Custom Proposal 📞
Customer Reviews