Custom Proposal Call: 844-486-4766

20-Phone Video System

Complete Cisco Video Phone System with 2-Way HD Video, Voicemail & IVR

★★★★★4.9/5(60 verified reviews)Shopper Approved
Starting at $6,950
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You save $35,000+ vs RingCentral, Vonage & 8x8 over 5 years
Their video-capable tiers run ~$42,000+ for 20 users over 5 years (~$35/user month-to-month). This system is $6,950 once, plus whatever your own phone lines cost.

Prefer $0 upfront? See Cloud Express — hosted by VPE for $15.75 per user/month, Cisco phone included.

Every system is customized to your needs. Request a proposal for your exact configuration.

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HD Video2-Way Video Calling
Installs inUnder 2 Hours
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1-Year WarrantyLifetime with SIP Express Plus
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$0 Per-UserSoftware Fees
View System Pricing & Details ↓

Your Complete 20-Phone Video System

Everything you need to run a professional video-enabled phone system. Pre-configured and ready to deploy.

Component Specs Details
Cisco ISR 4331
Cisco IP PBX Router
CME 4331V-UCK9 ISR
The brain of your phone system. Handles all call routing, voicemail, and auto-attendant.
Cisco 8845
20x Cisco 8845 Video IP Phones
Built-in camera, 800x480 color LCD, HD video & audio
2-way HD video calling with built-in camera. 5" widescreen display with video conferencing.
Cisco 2960-X
Cisco PoE Gigabit Network Switch Free
Cisco Catalyst 2960-X 24-port
Powers all phones via one cable. No separate power adapters needed.
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Auto-Attendant (IVR)
Fully customizable
Professional greeting routes callers to the right person or department.
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Voicemail System
20-user, voicemail-to-email
Never miss a message. GUI management included.
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Softphone Access
Android, iPhone, Mac, PC
Use your phone system from anywhere.
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Remote-Assisted Installation
90% pre-configured before shipping
You plug in, we guide you through the rest. Under 2 hours.
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1-Year Warranty & Support Lifetime with SIP Express Plus
Full hardware warranty
Technical support from day one. Lifetime warranty with an active SIP Express Plus subscription.
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Cisco Certified Professionals
CCNP Collaboration, CCNP R&S, CCDA
Same certs as Fortune 500 IT teams.

* All Cisco phones and equipment are refurbished to like-new condition with full warranty.

* SIP Express Plus Terms & Conditions

Everything You Need. Nothing You Don't.

All included. No add-on fees. No per-feature surcharges. No surprises on your bill.

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Cisco IP PBX Router

Enterprise-grade Cisco ISR router with Call Manager Express built in.

Cisco IP Phones

HD audio, PoE-powered, built for all-day business use. Same phones used by Fortune 500 companies.

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Auto-Attendant (IVR)

"Press 1 for Sales, Press 2 for Support." RingCentral and the other big providers charge $20–$50/mo extra (RingCentral AI Receptionist: from $39/mo). Ours is built in.

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Voicemail & VM-to-Email

Every extension gets its own voicemail box. Messages forwarded to email automatically.

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Call Recording

Record calls for training, compliance, or quality assurance. At Vonage this is gated to the $39.99 Advanced tier — capped at 15 hrs/mo. Ours is built in, no cap.

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Softphone Support

Make and receive calls from Android, iPhone, Mac, or PC. The big providers charge per-user for mobile access. Ours is included.

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Music on Hold

Custom hold music or messaging. Upload your own or use what's included.

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Call Park, Transfer & Pickup

Full call handling for busy offices.

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Paging & Intercom

Page the warehouse. Intercom the front desk. Built in. Not available on most cloud platforms.

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Conference Calling

Multi-party conference bridges. No third-party service or separate conferencing plan needed.

Cloud providers advertise a low base price, then nickel-and-dime you for the features you actually need. We include everything because that's how a phone system should work.

Cisco 8845 Video IP Phones

Enterprise-grade video phones with built-in cameras for face-to-face communication.

Cisco 8845 Video IP Phone
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2-Way HD VideoBuilt-in camera for video calls
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5" 800x480 Color LCDWidescreen HD display
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HD Wideband AudioCrystal-clear voice quality
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5 Programmable Line KeysCustomizable buttons
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Dual Gigabit Ethernet PortsNo additional cabling needed
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Custom BackgroundDisplay your company logo
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Privacy ShutterPhysical camera cover for privacy
Power over EthernetNo separate power adapter
Cisco 8861
Wireless Desk Phone — 8861Built-in Wi-Fi & Bluetooth
Cisco 730 Headset
Cisco 730 Wireless HeadsetBluetooth pairing with 8851/8861

Enterprise-grade build quality. Refurbished to like-new condition. Full manufacturer specs.

Available Add-Ons

Build the perfect system for your office. Add any of these to your custom proposal.

Cisco CP-BEKEM

Receptionist Sidecar

Cisco CP-BEKEM

Expansion panel for receptionists handling high call volume

Include in Proposal
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Door Phone

Audio/Video

See and talk to visitors before buzzing them in

Include in Proposal
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Paging System

Overhead integration

For warehouses, retail, and large offices

Include in Proposal
Cisco 8832

Conference Phone

Cisco 8832

Dedicated conference phone for meeting rooms

Include in Proposal
Wireless IP Phone

Wireless Phones

Wireless IP Phone

For warehouse and roaming staff

Include in Proposal
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Additional Video Phones

Cisco 8845

Scale your video system with more 8845 phones as needed

Include in Proposal

Additional options: Call Recording · Call Detail Records · Virtual Fax · Network Integration Services · Wireless Networking

★★★★★
4.9/5 Shopper Approved
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5.0 Google Reviews
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Trustpilot Excellent
1-Year Warranty · Lifetime with SIP Express Plus
👤Real People, Real Support

We Set It Up, Run It, and Manage It

You don't touch the tech. Our Certified Network Specialists configure your system, ship it 90% pre-configured, and have you live in under two hours — then handle moves, adds, changes, and monitoring from there.

We set it up.

Your system ships 90% pre-configured; our Certified Network Specialists finish the setup remotely — most offices are live in under 2 hours.

We run it.

Moves, adds, changes, new extensions, auto-attendant tweaks — you call us, we handle it. No on-site visit, no change-order fees.

We manage it.

Ongoing monitoring, updates, and support are handled for you, so the phones just work.

No monthly rent — that's why it costs less.

What This System Actually Saves You

The "expensive" on-premise video system is actually the most cost-effective option over any reasonable timeframe.

VoIP PBX Express
$6,950
$6,950 one-time
+ your own carrier’s line cost
 
RingCentral / Vonage / 8x8 video-capable (20 users)
$48,000
$800 / month (avg $40/user w/ video)
× 60 months
 
YOU SAVE $35,000+

Exact figure depends on your carrier — request a proposal for your numbers.

Zoom Phone
$42,000
$39,600
$38,400
Webex
$43,200
VPE
$6,950

Support & Warranty

Real people. Real expertise. Every time you call.

Included

Standard Support

  • 1-Year Hardware Warranty
  • 1-Year Technical Support
  • Remote-Assisted Install
  • Access to Cisco-Certified Network Specialists

Included with every system.

Upgrade

Safe-Net Premium

  • Lifetime Hardware Warranty
  • Priority Support
  • Spare Parts on Hand
  • Same-Day Service
  • After-Hours Text Support
  • 24/7 Access
Add to Proposal

What Our Customers Say

4.9/5 across 100+ reviews on Trustpilot, Shopper Approved, Google, Facebook, and eBay

★★★★★
"Working with Jane and Scot was a pleasure. Many companies sell VoIP services and sell equipment. Customer Service is very important to me as this is what sets like companies apart."
★★★★★
"VoIP PBX Express has significantly strengthened OTPD's communications by delivering exceptional reliability, clear call quality, and a highly stable enterprise phone system. Their proactive support, expert engineering…" Read full review →
★★★★★
"We needed to replace an aging phone system. VoIP PBX Express was able to provide a good value in both price and service. Would not hesitate to use them again."

Frequently Asked Questions

The Cisco 8845 has a built-in HD camera for 2-way video calls. The 8841 is audio-only. Both share the same 800x480 color display, HD audio, and 5 programmable line keys, but the 8845 adds face-to-face video conferencing capability with a physical privacy shutter.

For desk-to-desk HD video, yes — by a wide margin. Video-capable seats at the big providers run around $35 per user monthly, about $42,000 for 20 users over five years. This system is $6,950 once; even adding our SIP Express Plus service at $161/mo (20-user tier; plus taxes & fees, itemized), your five-year total is about $16,610 — roughly $25,000 less. One honest caveat: if what you actually need is a webinar and video-meetings suite, Zoom and GoTo are genuinely stronger there. For phone-system video between desks and offices, this is the better-value build — and a custom proposal will show you the exact numbers.

Any — analog landlines (POTS), SIP trunks, or PRI/T1. Most customers use SIP trunks for the best value (~$10–25/month with HD audio calling). We can set up our SIP Express Plus service or you can use any SIP provider.

Yes — these are enterprise-grade Cisco units from corporate environments. Same hardware that runs Fortune 500 phone systems. Fully tested, reconditioned to like-new, and backed by our warranty.

The Cisco 8845 supports video calls between phones on the same system out of the box. For video calls with external contacts, additional configuration may be required depending on the remote party's setup. Audio calls work with any phone number worldwide.

Yes. Cisco CME supports softphones on Android, iPhone, Mac, and PC. Remote workers connect just like they would with a cloud system.

Under 2 hours. We pre-configure 90% of the system before shipping. You plug in the phones and switch, and we guide you through the final setup remotely.

Yes. Your phone numbers stay with your phone line carrier. No porting required — you're just changing the equipment, not the service.

See All System Sizes

From 10 phones to 100. Every system includes the same Cisco quality and support.

Entry Level
10 Express

10 Express

Small office — complete Cisco system with phone service included

$975 $3,850
+ SIP Express Plus from $161 / month
  • 10x Cisco 8841 Color IP Phones
  • Complete Cisco PBX, auto-attendant & voicemail
  • Lifetime Warranty / Lifetime Support
View System
Best Seller
20 Executive

20 Executive

Executive color phones with PBX, voicemail & free PoE switch

Starting at $3,950 $4,950
  • 20x Cisco 8841 Color IP Phones
  • Free Cisco PoE Gigabit Switch
  • 1-Year Warranty · Lifetime with SIP Express Plus
View System
Large Office
50 Executive

50 Executive

Large office executive system — reception + wireless included

Starting at $9,550 $12,550
  • 44x 8841 + 4x 8851 Reception + 2 Wireless
  • Reception Sidecars Included
  • 1-Year Warranty · Lifetime with SIP Express Plus
View System
Enterprise Scale
100 Executive

100 Executive

Enterprise executive system — full configuration

Starting at $15,500 $19,500
  • 94x 8841 + 4x 8851 Reception + 2 Wireless
  • Reception Sidecars Included
  • 1-Year Warranty · Lifetime with SIP Express Plus
View System

Ready to Get Started?

Tell us about your office and we'll build a custom video phone system recommendation with exact pricing.

Get a Custom Proposal Call 844-486-4766

Or email: sales@voippbxexpress.com

Get a Custom Proposal 📞
Customer Reviews