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NEW — Cloud Express Hosted Service

Cloud Express — the Hosted Business Phone System for $15.75 Per User

The big platforms advertise one price and bill another: RingCentral is $35 a month before you've bought a phone, added call queues ($35/mo), or added their AI receptionist ($39/mo). Cloud Express is $15.75 per user, per month — with a Cisco desk phone on every desk, Arthur Igloo AI answering your calls, and a US-based Cisco engineer who builds and runs the whole system for you.

  • Cisco desk phone for every user — included
  • Arthur Igloo AI receptionist + call analytics — included
  • A US-based Cisco engineer runs it for you — included
  • Month-to-month. No contracts, ever.

For offices of 20 phones and up. Under 20? See our SIP Express systems from $975 or request a proposal — we'll fit you right.

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Cloud Express hosted phone system with Cisco desk phones
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"We needed to replace an aging phone system. VoIP PBX Express was able to provide a good value in both price and service. Would not hesitate to use them again."
— Matt, TX

The providers we replace: RingCentral 1.9★ · Vonage 2.5★ · 8x8 3.1★ · Ooma 3.6★ on Trustpilot.

What's Included

Included at $15.75. Not gated. Not an add-on.

Every major provider advertises a low sticker, then charges extra for the features a business actually needs. Here's what Cloud Express includes for every user, at every office size — with what the same feature costs elsewhere, per each provider's published pricing, August 2026.

Cisco desk phone for every user

Refurbished enterprise Cisco — the same hardware Fortune 500 networks run — with free advance replacement if one ever fails. Elsewhere: Ooma sells phones separately plus a $29.95 activation fee; Zoom's pricing page includes no hardware at all; Vonage requires its $29.99 tier before a desk phone works.

Arthur Igloo AI Receptionist

Answers every call, 24/7, trained on your business. RingCentral sells AI answering as a $39/mo add-on.

AI call analytics

Plain-English answers to "are we answering the phones?" RingCentral's Conversational Intelligence starts at $60/mo.

Call queues & ring groups — built and maintained by an engineer

You describe how calls should flow; we build it and keep it tuned. RingCentral sells better routing as a $35/mo booster; Vonage gates call groups behind its $39.99 tier.

Call recording

Vonage gates it to the $39.99 tier and caps it at 15 hours a month; Nextiva sells it as an add-on.

Unlimited US & Canada calling

Zoom's $10.50 tier bills every outbound call by the minute.

Voicemail-to-email, mobile & desktop apps

Take your extension anywhere. Ooma's entry tier doesn't include a desktop app.

Engineer-managed number porting

Your numbers move with you — with temporary numbers so you're never phoneless.

Unlimited moves, adds & changes — done for you

New hire, new greeting, new call flow: one call or email and it's handled. Everyone else hands you a self-service portal.

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Real Support

Every other provider gives you a portal. We give you an engineer.

Sign up with a big phone platform and here's your support plan: a self-service admin portal you're expected to learn, a chatbot, and — if you push long enough — an offshore call queue. Their own customers say it best:

"I've called four times, and every call was routed to a non-English offshore call center. There was no option to speak with an English-speaking representative in the United States."
— RingCentral customer, Trustpilot, April 2026

Cloud Express works the opposite way. A named Certified Network Specialist owns your account from proposal through go-live and beyond. Call 844-486-4766 and you reach a US-based, Cisco-certified engineer — the person who actually built your system — for admin help and tech support in the same call. Need a new extension, a changed greeting, a rebuilt call flow? You don't log into anything. You tell us, and we do it. You get a portal too — you'll just never need to learn it.

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Pricing

$15.75 per user, per month. The month-to-month price IS the price.

No annual-prepay games, no first-year promo that quietly reverts (Vonage's $20.99 promo becomes $29.99 after the discount window — per their own pricing page). Cloud Express is month to month at $15.75 per user — the month-to-month price IS the price. Cloud Express starts at 20 users — a 20-person office runs $315 a month, phones and all features included. Plus taxes & fees, itemized on your invoice.

Office sizeCloud Express monthly
20 users$315.00
30 users$472.50
50 users$787.50
100 users$1,575.00
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Pricing above is a guide; your proposal is exact.

Side by Side

Side by side with the big names

Every competitor cell below comes from that provider's own published pricing page, August 2026. 8x8 and GoTo Connect publish no prices at all — you have to call their sales team to find out what you'll pay. We print ours.

What a 20-person office needsRingCentralVonageNextivaOomaZoomCloud Express
Desk phonesBuy/rent (contract)$29.99 tier + buy phonesBuy phones$ each + activationBYOIncluded
Ring groups / queues$35/mo booster (queues)$39.99 tierNot on CorePro Plus $29.95IncludedBuilt for you, included
Call recordingAuto = Advanced tier$39.99 tier, 15 hr capAdd-onPro $24.95+IncludedIncluded
AI receptionist / analytics+$39 and +$60/mo—Scale $75/userPro Plus onlyAI Companion incl.Arthur Igloo included
Someone to run it for youSelf-serve portalSelf-serve portalSelf-serve portalSelf-serve portalSelf-serve portalUS Cisco engineer, included
Month-to-month price$35/user$29.99–39.99/line$23/user$19.95–29.95$16+/user$15.75/user

Per each provider's published pricing, August 2026. 8x8 and GoTo Connect omitted — neither publishes pricing.

RingCentral's add-on stack alone — AI receptionist $39, call intelligence $60, call queues $35, SMS $25 — is $159 a month before a single user license. That's ten Cloud Express users.
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AI Receptionist + Call Analytics

The AI the big platforms sell as an add-on comes standard here.

RingCentral charges $39 a month for AI answering and another $60 a month for call intelligence. Nextiva gates its AI features to a $75-per-user tier — 4.8× our entire price. On Cloud Express, both Arthur Igloo agents are included at $15.75, configured for your business by our Certified Network Specialists.

Arthur answers.

The AI Receptionist picks up every call instantly — nights, weekends, and holidays included. Real conversations, no "press 1" menus. He's trained on your services, hours, and team; he warm-transfers callers to the right person and texts your team a summary of every call. Runs natively on Cloud Express — nothing to install.

Arthur watches the numbers.

The Call Analytics agent reads every call record and answers the questions owners actually ask: Are we answering the phones? Where are calls being lost? Which department is dropping them? Dashboards a busy owner can read in two minutes — not raw logs an engineer has to decode.

Meet Arthur Igloo →
Getting Started

From proposal to dial tone — we do the moving.

  1. Tell us about your office.

    Request a custom proposal or call 844-486-4766. Our Certified Network Specialists map your users, numbers, and call flows and price it exactly. Approve it, and that proposal is your bill.

  2. We build your system.

    Your engineer configures the whole thing — extensions, auto-attendant, queues, ring groups, Arthur Igloo — before a single phone ships.

  3. Phones arrive ~90% pre-configured.

    Plug them in; we finish the rest remotely. No technician visit, no wiring project.

  4. We port your numbers — you're never phoneless.

    Porting is engineer-managed end to end, with temporary numbers carrying your calls until the port completes. Your callers never notice the switch.

  5. You go live in days, not weeks.

    Your engineer stays on it through the first week, tuning call flows and greetings as your team settles in.

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Hosted or Owned?

Want the lowest 5-year cost? Own it — we'll show you the math.

Straight answer: over five years, owning beats hosting. A 20-user office on Cloud Express pays $18,900 over five years. The same office that buys our 20-phone SIP Express system — $4,950 $1,275, save up to 79% — and runs SIP Express Plus from $161/mo pays about $10,935 over the same five years. Cloud Express is the way to start with $0 upfront and zero hardware to own; SIP Express is the way to the lowest long-run cost. We sell both, so we'll recommend whichever your math favors — and if it's the owned system, that's the one we'll quote you.

Cloud Express (hosted)

$0 upfront · $15.75/user/mo · phones, Arthur Igloo, and an engineer included · month to month.

  • Best for: new offices, multi-site and remote teams
  • Zero hardware to own on-site
  • Start with no capital outlay
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SIP Express (own it)

From $3,850 $975 one-time (save up to 79%) + SIP Express Plus from $161/mo — phone service, lifetime warranty & support.

  • The lowest 5-year cost
  • LAN-based call quality
  • One system you own outright. No monthly rent — that's why it costs less.
See SIP Express Systems →

Change your mind later? Converting between hosted and owned is a free, engineer-performed cutover — your numbers and call flows move as-is, and hosted phones carry over with a system purchase. You're never starting over.

The Honest Comparison

Where we win — and where we don't.

We'll be straight with you, because the recommendation is worth more than the sale:

What we do better: the lowest verified month-to-month price in the market with the phone already on the desk, features included instead of gated, and a US-based Cisco engineer who runs the system for you.

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Tell us what you need; if we're not the right fit, we'll say so.

Common Questions

Frequently Asked Questions

Your calls re-route the moment your connection drops — to mobile apps, forwarded numbers, or another site — so callers still reach a person, not dead air. If in-building call survivability is your top priority, that's exactly what our owned SIP Express systems are built for (calls between desks stay on your LAN), and we'll recommend one when it fits.

Yes. Porting is engineer-managed end to end — we file it, track it, and set up temporary numbers so your business is never phoneless during the switch.

No. A Cisco desk phone for every user is included in the $15.75 rate — refurbished enterprise hardware, tested and warrantied. If one ever fails, a configured replacement ships free.

Yes — Cloud Express starts at 20 users ($315/month). Smaller office? Our SIP Express owned systems start at 10 phones, from $975. Request a proposal and we'll fit the right option.

No. Month to month, always. No auto-renewal, no cancellation fee, no cancellation department. If you ever leave, we help port your numbers out free.

Yes, and it's free. The same Cisco platform runs hosted and owned, so converting is an engineer-performed configuration cutover — numbers and call flows move as-is, and the phones on your desks carry over with a system purchase. It works in both directions, and you can mix them: many customers run an owned system at HQ and Cloud Express at branch offices, on one bill with one engineer.

Three reasons: we already own the phone inventory, our engineers run the platform, and we don't carry a NYSE-listed ad budget. Also worth noting — their $35 doesn't include the desk phone, the call queues ($35/mo), the AI receptionist ($39/mo), or a person who answers.

These are enterprise Cisco phones from corporate environments — tested, reconditioned, and warrantied, the same models Fortune 500 networks run for a decade. And because free advance replacement is included, a hardware issue is a shipping label, not your problem.

No promo pricing that reverts after year one, no annual-prepay requirement to get the advertised number. The month-to-month price is the price.

Days, not weeks. Your system is built before the phones ship, the phones arrive ~90% pre-configured, and temporary numbers carry your calls while your real numbers port.

$15.75 per user. Phone included. Engineer included.

Tell us about your office and our Certified Network Specialists will build your exact proposal — including the hosted-vs-owned math side by side, so you can see which way actually costs less for you.

Get a Custom Proposal Call 844-486-4766

Your exact configuration, priced line by line. The proposal you approve is the bill you get.

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